AutoCheck customer feedback
Case study one: Robert (Birmingham)
Robert narrowly escaped spending £6,000 on a car that had not only been clocked (given a fake mileage) but had also been written off after an accident.
AutoCheck raised a red flag
Robert was in the market for a sporty hatchback and, after a long search, finally found two cars that looked ideal - they were the same make, model and year of registration.
But while one had 85,000 miles on the clock, the other one had 46,000 (or so it seemed).
Robert was obviously more attracted to the lower mileage car. But worried it seemed too good to be true he used AutoCheck - which highlighted two major problems.
The car's true history
AutoCheck revealed that the car was a category D write off - which probably meant it had been in a major accident and the insurer had decided it was uneconomic to repair. Not only that, the car had been registered with a mileage of 70,000 at its last service - 24,000 more than was currently showing on the mileometer.
Wisely, he decided not to buy it.
AutoCheck gave the all clear on his next car
Robert had bought 5 AutoChecks for just £25. The first check had saved from a 130-mile round trip to look at a dodgy car. Fortunately, the second check, on the similar car with 85,000 miles on the clock, was fine.
Robert bought that car, happy that, not only had he made the right choice, but he was also backed up with AutoCheck's data insurance worth £30,000.
Thank goodness for AutoCheck! It saved me a 130 mile-round trip and stopped me buying a clocked, written off car. What a fantastic service
Case study two: Steve (Hampshire)
AutoCheck saved Steve from buying a £12,000 car with outstanding finance - which would have meant he had to hand back the car to the finance company or pay the money that the previous owner still owed.
AutoCheck set alarm bells ringing
When Steve found what seemed an ideal four-year old car, he ran its details through AutoCheck... and alarm bells rang straightaway.
AutoCheck can tell you about outstanding finance. And Steve's report showed that there was a finance agreement still in place on the car - something the seller hadn't mentioned.
Why outstanding finance is a problem
Steve's AutoCheck report warned that the finance company remained the legal owner of the car until the money originally used to buy it is repaid.
If he bought the car with money still owing, the finance company would track down the vehicle and try to repossess it unless he cleared the debt.
AutoCheck meant Steve could still buy the car
The report also told Steve what to do and gave him the finance company's details. The company confirmed that the seller did still owe money on the car - and that Steve would be liable for this if he bought it.
The car still matched Steve's requirements - and when he told the seller what he knew, they agreed to repay all the money that was owed. After a few days, the lender emailed Steve to confirm no more money was owed.
Steve was still nervous in case the seller hadn't told him anything else. But the report confirmed that all the registration and mileage details were correct, and that the car had never been written off. With his mind at rest, Steve bought the car and has had no problems:
The primary reason I chose AutoCheck was to make sure the car did not still have finance outstanding. I can't thank AutoCheck enough as, by choosing their report over others, I escaped inheriting a significant amount of debt held against the vehicle. Because of this I'd always recommend AutoCheck over other vehicle check providers.
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Help and advice
Some relevant frequently asked questions
I have purchased a Multiple Check and I haven't used them all, why can't I do any more checks?
It is more than likely you have either registered your insurance, in which case any remaining checks will become void, or you have passed your 60 day time limit and your account has expired.
If I purchase a multiple check and I do not wish to use them all can I get a refund?
No, a multiple check is so you can check UP TO 5 vehicles. Any unused checks are non-refundable.
When does the 60 days start? When I register, purchase or when I check the first vehicle?
The 60 days start from the date of purchase of the AutoCheck.
Can you buy a check over the phone?
This service is an online service only, so we are unable to carry out a check over the phone.