If you have purchased the single AutoCheck product you have agreed that we will provide the AutoCheck service immediately following your request. The AutoCheck service offers an instant service and is fully performed once the search results are provided. You acknowledge this means that you lose your right to cancel the autocheck service and receive a refund either pursuant to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or pursuant to the Terms and Conditions.
If you have purchased the multiple AutoCheck product, you have a right to cancel any unused checks within 14 days of purchase and receive a refund as follows:
| Remaining AutoChecks | Refund |
|---|---|
| 5 | The full cost of the purchase |
| 4 | The difference in cost between a single AutoCheck and a multiple AutoCheck |
| 3 | 75% of the difference in cost between a single AutoCheck and a multiple AutoCheck |
| 2 | 50% of the difference in cost between a single AutoCheck and a multiple AutoCheck |
| 1 | 25% of the difference in cost between a single AutoCheck and a multiple AutoCheck |
| 0 | Nil |
To exercise your right to cancel, you must inform us (our contact details are set out below) of your decision to cancel this contract by a clear statement. You may use the template cancellation form, but it is not obligatory.
Email: trade.investigations@uk.experian.com
Address: AutoCheck Service Support, Experian Automotive, The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham, NG80 1ZZ
Cancellations will be acknowledged promptly and refunds paid within 14 days. We will pay refunds to the bank/credit account used to pay for the check.
Contact UsTo: Experian Limited
[insert address]
[insert email address]
I hereby give notice that I cancel my contract of sale for the supply of the following service: Multiple AutoCheck
Name of consumer:
Address of consumer:
Reference number:
Signature of consumer (only if this form is notified in paper)
Date